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#Superpowered license error serial number
#Superpowered license error manual
#Superpowered license error pro
#Superpowered license error code

#Superpowered license error pro

SketchUp Pro is having trouble connecting to the network licensing server. Make sure that you're connected and that SketchUp is allowed permission to access the internet, then try authorizing again. This error might appear if you're online when authorizing SketchUp but unable to connect to the server to complete the authorization. The SketchUp Pro licensing server is down. Make sure you're connected to the internet and try again. Connectivity Issues: Bummer, It looks like you're offline.īecause SketchUp licensing is managed online through a licensing server, you must be online if you wish to add or remove a license on your installation of SketchUp. Note: This error may also occur if the system clock is altered by more than a calendar day. Please remove the license file and then add the license again in SketchUp normally from the Welcome screen at launch. You may see this error if the SketchUp license file on your system has been edited or has become corrupt. This SketchUp Pro license is just plain broken.

You can now re-add your license information to authorize this computer.

~/Library/Application Support/SketchUp 2019 Please remove the license file following the steps below and authorize SketchUp normally from the Welcome screen at launch.

You may see this error if your license file has been transferred from another computer. This SketchUp Pro license was created on a different computer and will not work here.īecause a SketchUp Pro is tied to each specific computer, copying license files between computers doesn't work. You can find details on our Educational license program page. Your educator or student license has expired and needs to be renewed if you wish to continue using SketchUp Pro. If only one person is using the license but the user’s computer was destroyed, lost, or re-imaged and the activations were lost forever, contact us and we’ll happily help! Your SketchUp Pro license has expired. If your copy of SketchUp Pro is part of a network license, you need to wait for a license to become available or talk to your network administrator. If you have a single-user license, you can deauthorize one computer and then authorize SketchUp on a different computer. We realize that many users have multiple computers, so we allow a user to authorize their license on up to two of their computers. This SketchUp Pro license has been used on too many computers.Ī Single-user license is intended to be used by one user. If you want to use an older year’s version of your license, you can contact us to ask about reactivation options. The On Hold license can be used for new authorizations until the newer Active license is used.ĭeactivated does not affect already-authorized installations, but it prevents new authorizations for that license version. On Hold: If the newest version of the license hasn’t been authorized on any computers yet, the last-authorized license version is also active, but is “On Hold” to set it apart from the new Active license.

If a newer version of a license is released before a previous version is used, that older unused version is automatically deactivated to allow the newer version to be Active.Īctive means “Able to be authorized in a brand new installation.” The newest license version is by default the “Active” license.

Authorizing a newer version automatically deactivates older license versions.

You can see your active license version in the License Manager.

The version you’re trying to authorize might not be the “Active” version of your license.

We don’t support versions older than 3 years, but you can ask about them in the Forum.

The current year’s SketchUp application can be downloaded here and the previous 2 older year versions are found here.

#Superpowered license error code

Get the new authorization code by clicking on the email button below the license number.

#Superpowered license error serial number

Your active serial number and its unique authorization code can be found in the License Manager.The first letter of every serial number progresses alphabetically every year and is a code for that year-version. Match it up: The most common reason this error message occurs is when a SketchUp version, serial number, and/or authorization code don’t belong to each other.Some email clients and PDFs turn our serial number “dashes” into identical-looking “bashes” which are not recognized by our licensing system.

#Superpowered license error manual

Manual Typing: Try typing in the serial number instead of copy/pasting.General License Errors: “Not a valid license” (or “not a valid Serial Number and Authorization code combination”) for that version: Classic License or Subscription - Which do I have?.